June 27th, 2025

New

Dashboard

πŸ” New: Login Activity Analytics page Now Available!

We’ve just released the all-new Login Activity Overview page β€” giving you powerful insights into user login patterns, engagement trends, and session behavior across your SaaS accounts.

πŸ†• What’s New

πŸ“ˆ Login Overview & Trends

  1. Total Logins Today, This Week, and This Month

  2. Track Inactive Users over time

  3. Visualize login counts across weekly and monthly timelines

πŸ§‘β€πŸ’» User-Level Insights

  1. Login Logs Feed (Coming Soon) β€” Real-time list of logins with timestamps and sub-account info

  2. Online Users Now (Coming Soon) β€” See who’s currently active and how long they've been logged in

  3. User Status Breakdown (Coming Soon) β€” Pie chart of active vs inactive users

  4. Average Session Duration (Coming Soon) β€” See how long users stay active per session

πŸ”₯ Engagement Patterns

  1. Login Activity Trend β€” Compare active vs inactive user counts throughout the week/month

  2. Hourly Login Intensity Heat-map (Coming Soon) β€” See which hours of the day have the highest user activity

πŸ“Š Inactivity Monitoring

  1. Total inactive users and daily inactive breakdowns help you identify disengaged accounts fast

πŸ’‘ Why This Matters

  1. 🚨 Detect Early Churn Signals: Spot inactive users before they drop off

  2. πŸ“… Optimize User Onboarding: Know when your users are logging in (and when they aren’t)

  3. 🧠 Boost Retention & Support: Prioritize accounts that need re-engagement

This dashboard is now live inside the Login Activity tab in your GoCSM account.

Some sections are marked as Coming Soon β€” stay tuned for real-time data views and log feeds!