Current Challenge: Manually tracking and updating account statuses based on subscription activity leads to errors and delays. Proposed Enhancement: Seamlessly integrate Stripe with GoCSM Health to automatically map sub-account statuses: Active: Accounts with active Stripe subscriptions. Churned: Accounts with canceled subscriptions. How It Works: The system will sync with Stripe in real-time to reflect status changes accurately. No manual intervention required—just a streamlined, error-free process. 🔍 Customer Experience Impact: Transparency: Customers can easily track their account status. Efficiency: Internal teams save time previously spent on manual updates. Proactivity: Enables timely interventions for re-engagement efforts.
