Current Challenge:
Manually tracking and updating account statuses based on subscription activity leads to errors and delays.
Proposed Enhancement:
Seamlessly integrate Stripe with GoCSM Health to automatically map sub-account statuses:
Active: Accounts with active Stripe subscriptions.
Churned: Accounts with canceled subscriptions.
How It Works:
The system will sync with Stripe in real-time to reflect status changes accurately.
No manual intervention required—just a streamlined, error-free process.
🔍 Customer Experience Impact:
Transparency: Customers can easily track their account status.
Efficiency: Internal teams save time previously spent on manual updates.
Proactivity: Enables timely interventions for re-engagement efforts.
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Completed
Feature Request
About 1 year ago

GoCSM
Get notified by email when there are changes.
Completed
Feature Request
About 1 year ago

GoCSM
Get notified by email when there are changes.