<h3><strong>What This Update is About</strong></h3><p>The <strong>Sub-Accounts</strong> tab takes your product data and makes it incredibly actionable for your Customer Success team. It provides per-account metrics complete with filtering, sorting, and bulk actions so you can manage your portfolio effectively.</p><img data-width="100%" data-align="left" alt="" data-featurebase-content-key="682bbc6f76a00a31804e399f/changelog/69c184b9a9e8419cd1c516fa/019d1bee-e24b-754a-aab7-c826a8b76ae2/b64u-aW1hZ2UucG5n.jpeg" data-featurebase-content-filename="image.png" src="https://682bbc6f76a00a31804e399f.featurebase-attachments.com/c/changelog/69c184b9a9e8419cd1c516fa/019d1bee-e24b-754a-aab7-c826a8b76ae2/b64u-aW1hZ2UucG5n.jpeg?X-Amz-Expires=3600&amp;X-Amz-Date=20260926T190000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260926%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=84025ea04ff5f830292ca76958b3b07d1924f79e49b2eca3d32da44c5e01d7f6"><h3><strong>Key Features</strong></h3><ul><li><p>🏆 <strong>Instant Account Rankings</strong> Two panels at the top immediately show you the Top 5 accounts with the "Highest Engagement" and the bottom 5 accounts with the "Lowest Engagement".</p></li><li><p>📋 <strong>Detailed Metrics Table</strong> A customizable table featuring 14 total columns (7 visible by default) that breaks down Plan, Assets, Active Assets, Engagement, and Time Spent for every single sub-account.</p></li><li><p>⚡ <strong>Bulk Actions &amp; CSV Export</strong> Select rows via checkboxes to easily trigger automated workflows, request feedback (coming soon), or export all matching records to a CSV file for your own offline reports.</p></li><li><p>⭐ <strong>Priority Toggling</strong> Click the star icon next to an account to manually flag it for focused tracking as a "Priority Account".</p></li></ul><h3><strong>Why it Matters</strong></h3><p>Your CSMs need to know exactly who is thriving and who is slipping. By ranking highest and lowest engagement, your team can instantly prioritize outreach, trigger automated check-ins, and save at-risk accounts.</p><h3><strong>Need help with the New Product Adoption?</strong></h3><p>💬 Reach out or submit a ticket through our Chat Widget — we're here to help!</p><img data-width="100%" data-align="left" alt="" data-featurebase-content-key="682bbc6f76a00a31804e399f/changelog/69c184b9a9e8419cd1c516fa/019d1bee-fd51-7108-9fcd-f43f26c2f985/b64u-aW1hZ2UucG5n.png" data-featurebase-content-filename="image.png" src="https://682bbc6f76a00a31804e399f.featurebase-attachments.com/c/changelog/69c184b9a9e8419cd1c516fa/019d1bee-fd51-7108-9fcd-f43f26c2f985/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260926T190000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260926%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=bc042a5e19f42ae4e873716f67e702f8864a06406ac9baefd3ceb139ae0737df"><p></p>

🏢 Product Adoption Sub-Accounts: Drill Down by Customer

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